Order Process
Order Process of Zonegoing
Welcome to our website! We hope you find everything you’re looking for with ease.If you’re interested in any of our products or have questions along the way, feel free to reach out to us.Our dedicated sales team is always happy to assist and ensure you have a smooth and satisfying experience.
1.Inquiry
You could find our products at Product Overview, or use a search function to search for what you want.When you find the product you want, send us an inquiry. Our salesperson will contact you quickly.
2.Introduction and Communication
If you're looking to source premium bubble tea ingredients or planning to launch a tea or dessert business, Zonegoing Food Co., Ltd. is here to support you every step of the way.
To help us better understand your needs and offer a personalized solution, feel free to contact us directly through the inquiry form on our website.
Whether you're an experienced importer or just starting your beverage venture, the more we know, the more tailored our service can be. To speed up the process, we suggest you share some basic info:
● Your business location and country/region
● Planned opening date or procurement timeline
● Estimated order size or annual volume
● Business model: tea shop, dessert store, franchise, retail, etc.
● Whether you need bulk supply, small packages, or customized packaging
● Any previous experience in food, beverage, or import operations
● Special flavor or formulation needs
● Preferred way to communicate (email, WhatsApp, etc.)
Based on your input, our team will recommend suitable products, packaging solutions, and prepare a quotation or sample plan. We also help with OEM/ODM customization, documentation, and export processes to ensure a smooth experience—wherever your business is.
3.Logistics
Once the production of your goods is completed, we will promptly arrange for transportation by our driver. If you have an agent in China, the goods will be delivered directly to your agent’s warehouse. However, if you do not have an agent, we can handle the entire shipping process for you and deliver the goods directly to your receiving address. Additionally, for orders exceeding two tons in a single shipment, we are pleased to offer you a discount on the shipping cost to help reduce your overall expenses.
4.Customs Clearance Process
Once the goods arrive at the port, port authorities will contact you to notify you of their arrival. As long as the goods comply with the relevant regulations, you will be able to proceed with the pickup.
5.Product Usage and Sales Guidelines
Once you receive your goods, you're free to use them in your bubble tea shop or proceed with retail and distribution sales. If you encounter any issues or have questions during the process, feel free to contact us at any time — we’re here to help. We sincerely wish your business great success and growing customer demand!